Our special guest, Carl Boutet, brings years of experience in retail to discuss the necessary blend between science and art that makes for customer-centricity. How do we rethink the retail experience post-pandemic? Are impulse purchases a thing of the past? What does the future of retail hold?
- We ask these questions and more of our special guest, Carl Boutet, Managing Director of the Quebec Center of Commerce Innovation and Chief Strategist at StudioRX.
- Carl believes the future of retail is all about meeting your customers where they are and not being afraid of change.
- Technology is there to achieve amazing experiences if you embrace them. Join us to learn about Carl’s thoughts on retail culture, the modern store’s optimal design, and the trends you should be looking out for.