Today, customers are constantly ordering products across multiple channels—their phones, laptops, tablets, and in-person. Despite the challenges that come with managing orders across multiple platforms, retailers are expected to provide lightning-fast service and delivery. To navigate this new landscape, companies are turning to new order management solutions that coordinate the entire fulfillment process, from start to finish. But with all the options available, how do you select the Order Management System (OMS) that will best suit your company’s needs?
