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HotWax Commerce Blog

Why Retailers Are Introducing In-Store Mobile Checkout

Posted by Anil Patel on Apr 7, 2020 2:34:20 AM

 

 

Everybody hates waiting in line. If you’re not convinced by your own personal experience, studies show that 32% of shoppers quit a long checkout line and search for a better shopping experience elsewhere. While some may order online instead, others will abandon their purchase altogether and head to a different store. This means every dollar you’ve spent on developing quality products and generating demand for those products has gone to waste. 

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Topics: mobile checkout

How to Pick an Omnichannel Solution Provider

Posted by Divesh Dutta on Mar 31, 2020 3:08:50 AM

 

 

As the retail apocalypse continues to rage and some of the world’s most iconic brands retreat into bankruptcy, it’s time to start seriously re-evaluating and re-defining commerce. The future is clear to anyone that’s been paying attention: omnichannel retail.

 

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Topics: omnichannel solution provider

4 Reasons Why Brands Offer Pick-Up In-Store Options

Posted by Divesh Dutta on Mar 16, 2020 8:41:24 PM

Let’s cut to the chase: if you’re not already offering a pick-up in-store option, you should be. Premium retailers provide a variety of purchase, pick-up, and return options because, frankly, consumers are demanding unprecedented convenience and flexibility from their shopping experience. 

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Topics: pick-up in-store

What Is Unified Commerce?

Posted by Anil Patel on Feb 19, 2020 3:15:00 AM

 

 

 

Brands across the world have heard the new buzz-word in the retail space: “unified commerce.” In this blog, we break down exactly what it means, why it’s often difficult to achieve, and why it’s the future of retail. 

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Topics: unified commerce

Calculating the Return on Investment of BOPIS

Posted by Shlok Dave on Feb 10, 2020 1:39:00 AM

 

 

Retailers across the globe are buzzing about BOPIS (buy online pick-up in-store). We’ve all heard the benefits. This omnichannel strategy promises to increase online conversions, average order values, and in-store foot traffic all at once. But how often do we hear about the concrete data points and return-on-investment that BOPIS provides to brands operating in an increasingly competitive retail environment? Do retailers really know if and when BOPIS is working for them?

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Topics: distributed order management