HotWax Commerce Blog

5 Ways Headless Commerce Will Transform Your Digital Business Strategy

Posted by Anil Patel on Jul 2, 2020 6:52:16 PM

 

With retailers embracing digital transformation strategies, companies’ tech leaders (VP of Digital, Chief Digital Officer, and Head of eCommerce) are now tied to their brands’ key performance indicators (KPIs) like never before. These decision-makers must invest in eCommerce solutions that form a strong foundation to support a broader digital strategy, rather than just serving as a way for customers to purchase items online. Without this foundation, retailers’ digital success will come crumbling down like a house of cards.

 

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Topics: headless commerce

Omnichannel Strategies, Challenges, and Solutions

Posted by Divesh Dutta on Jun 25, 2020 11:28:05 PM

 

 

 

 

The retail industry has changed forever. The advancement of technology, especially mobile devices, has ushered in a new era of how customers prefer to shop. A 2017 Harvard Business Review study found that 73% of people prefer to use multiple channels during their shopping journey, and this has since grown to more than 90%. All retailers must now have omnichannel strategies in place to take advantage of ever-evolving consumer preferences, or they risk being left behind more digitally savvy brands.

 

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Topics: omnichannel strategies

5 Ways to Optimize Your BOPIS Strategy

Posted by Divesh Dutta on Jun 18, 2020 8:11:48 PM

 

 

The retail industry continues to evolve with the times, and the growing popularity of the buy-online-pick-up-in-store (BOPIS) sales model is contributing to the market’s rapid growth. BOPIS blends the best of physical retail with the online experience, which allows both brick-and-mortar and e-commerce sales to thrive. Still not convinced how BOPIS has ushered in a new era of the retail industry?

 

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Topics: pick-up in-store

How Ship-From-Store Enables One-Day and Same-Day Delivery

Posted by Anil Patel on Jun 15, 2020 9:51:59 PM

 

 

Businesses and brands across the globe are scrambling to respond to the so-called “Amazon Effect”, whereby consumers now expect deliveries within two days of placing their orders. Amazon Prime in particular aims to maximize customer satisfaction and convenience by offering one-day, same-day, and even 2-hour delivery. Many big-box retailers, like Walmart and Target, have followed suit, leveraging their extensive brick-and-mortar store networks to fulfill online orders within a shrinking delivery window. But customers aren’t just expecting this lightning-fast service from the big players in the retail industry. Brands of all sizes have begun offering fast and free delivery options in order to increase purchase rates for online shoppers and reduce shipping costs.

 

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Topics: ship from store

How To Overcome Your Shopify Order Management System Issues

Posted by Avnindra Sharma on May 27, 2020 9:51:47 PM

 

 

Many young brands launch their businesses on Shopify, and for good reason! Shopify allows business owners to cheaply and swiftly create an eCommerce storefront to begin building a client base and fulfilling orders. However, as these businesses mature and expand into new channels, they often face a multitude of challenges, particularly related to order management.

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Topics: distributed order management

5 COVID-19 Retail Strategies To Maximize Sales

Posted by Anil Patel on Apr 25, 2020 3:39:33 AM

 

 

The COVID-19 pandemic has forced retailers across the globe to close their brick-and-mortar stores and quickly turn their focus to digital commerce. When this pandemic does end, whether in a few weeks or a year, retail operations will certainly not return to the pre-pandemic status quo. Most governments will continue to restrict large gatherings, and consumers will likely be apprehensive about shopping in-store for months to come. 

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Topics: retail strategies

Rethink Your Mobile Commerce Strategy

Posted by Divesh Dutta on Apr 24, 2020 1:34:37 AM

 

 

We are living in a mobile-first world. Millennials and GenZ have foregone the window shopping of their parents’ generations and are instead browsing storefronts on their mobile devices, constantly on the hunt for their next purchase. Studies show that, in the US, more than 50% of eCommerce website traffic comes from mobile, and this number jumps to as much as 80% in China. These numbers are only expected to grow year over year, yet surprisingly very few brands are prepared to meet and capitalize on this demand.

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Topics: mobile commerce

Why Retailers Are Introducing In-Store Mobile Checkout

Posted by Anil Patel on Apr 7, 2020 2:34:20 AM

 

 

Everybody hates waiting in line. If you’re not convinced by your own personal experience, studies show that 32% of shoppers quit a long checkout line and search for a better shopping experience elsewhere. While some may order online instead, others will abandon their purchase altogether and head to a different store. This means every dollar you’ve spent on developing quality products and generating demand for those products has gone to waste. 

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Topics: mobile checkout

How to Pick an Omnichannel Solution Provider

Posted by Divesh Dutta on Mar 31, 2020 3:08:50 AM

 

 

As the retail apocalypse continues to rage and some of the world’s most iconic brands retreat into bankruptcy, it’s time to start seriously re-evaluating and re-defining commerce. The future is clear to anyone that’s been paying attention: omnichannel retail.

 

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Topics: omnichannel solution provider

4 Reasons Why Brands Offer Pick-Up In-Store Options

Posted by Divesh Dutta on Mar 16, 2020 8:41:24 PM

Let’s cut to the chase: if you’re not already offering a pick-up in-store option, you should be. Premium retailers provide a variety of purchase, pick-up, and return options because, frankly, consumers are demanding unprecedented convenience and flexibility from their shopping experience. 

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Topics: pick-up in-store